At Norplex-Micarta, quality extends well beyond our products; it is infused into every aspect of our operation. We have made substantial strategic investments in quality assurance, reflected in state-of-the-art manufacturing equipment, material analysis, and testing facilities, as well as continuous staff training in LEAN, 5S, Six Sigma, Kaizen, and SMED. We also pride ourselves on exceptional on-time delivery of better than 95%.
ISO 9001 certified since 1995, the company recently invested $10 million in facility and equipment upgrades that have dramatically increased our capacity. Our on-site lab now provides test reports or certifications for purchased materials. The lab is also equipped to test materials from the field, or to assist customers with corrective actions. For copies of our ISO certification, click here.. For a detailed description of our lab testing capabilities, click here. to download a summary.
Please click here. for a detailed diagram of our quality assurance procedures. You will see the rigorous steps taken by our engineering department to ensure that we ship only the highest quality product that meets our customers' exact specifications.
Our highly trained engineering and customer service departments have been with our company an average of 21 years. This translates to an experienced staff who can respond to customers quickly and knowledgeably. Click here to send a question or comment to our engineering and customer service departments.
Norplex-Micarta is the leading manufacturer of high performance thermoset composite materials. We work directly with customers to manufacture the highest quality specialty sheet products, pre-pregs, rods and molded shapes, and tubes to meet demanding composite applications for our OEMs and fabricators around the world.